Terms & Conditions

Introduction

These Terms & Conditions govern your use of the Maison Origine Paris website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these terms.

Pricing & Taxes

All prices displayed on the website are exclusive of applicable taxes, where required. Additional shipping fees, customs duties, or import charges may apply depending on your delivery location.

Such charges may be applied at checkout or upon delivery and remain the responsibility of the customer, as determined by local authorities at the destination. Order Processing & Dispatch To ensure timely delivery, all orders are processed promptly upon confirmation of payment.

You may request a modification or cancellation of your order within 24 hours of placing it, provided the order has not yet been dispatched. Once an order has been processed for dispatch, it can no longer be modified or cancelled.

Maison Origine reserves the right to refuse or cancel any order at its discretion, including in cases of suspected fraud or unauthorized transactions.

Refunds & Returns

Due to the nature of our products, we are unable to accept returns or offer refunds once an order has been dispatched and received, except in cases where the product is defective or incorrect.

All products must be handled with care, and we encourage customers to review their orders carefully before confirming purchase.

Defective Products

We take pride in the quality of our products. In the unlikely event that an item has a manufacturing or packaging defect, we will offer an exchange for the same product, subject to availability.

Customers must inspect all goods at the time of delivery and notify us of any defects within 48 hours, providing relevant details and supporting images where applicable.

Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, customs processing and external factors beyond our control. Maison Origine is not responsible for delays caused by couriers or customs authorities.

Intellectual Property

All content on this website, including images, text, branding, and design, is the property of Maison Origine Paris and may not be used, reproduced, or distributed without prior written consent.

Limitation of Liability

Maison Origine shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the purchased product.

Modifications

Maison Origine reserves the right to update or modify the website, its content, services, products, and these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon publication on the website.

Contact

For any questions regarding these Terms & Conditions, please contact us at: Email: info@maisonorigine.com